They ignored you.
We make that
expensive.
Credolay turns your screenshots into legal demands that land on executive desks, not in the complaints inbox. AI-built. Regulator-filed. No win, no fee.
“British Airways refused my refund for 3 months. Credolay got it back in 4 days.”
“Sky kept charging me after cancellation. £180 back in a week. I didn't even have to call anyone.”
“Amazon's 'no fault' policy meant nothing when Credolay cited the Consumer Rights Act.”
Three steps. One outcome.
They bet you'd give up at the first 'we're looking into it.' We were built for exactly that moment.
Upload the evidence
Screenshots. Emails. Invoices. Drop them in — our AI reads every pixel and extracts the facts automatically.
- →Email threads, booking confirmations
- →Screenshots of chat support
- →Receipts, invoices, bank statements
- →Recorded call transcripts
AI builds your case
Matched against consumer law in seconds. A formal demand letter, auto-generated, citing the exact regulation they violated.
- →Consumer Rights Act 2015
- →EU Regulation 261/2004 (flights)
- →FCA complaint procedures
- →Ofcom & Ofgem frameworks
We escalate until they pay
We skip the call centre. Straight to CEO, CFO, General Counsel — then regulators, then public. They know we mean it.
- →CEO, CFO, General Counsel
- →CAA, FCA, Ofcom, Ofgem filings
- →Certified post where required
- →Public tracker if unresolved
Every injustice has a remedy.
UK consumer law gives you powerful rights. Most companies count on you not knowing them. Credolay does.
Airlines & Travel
- –Cancelled flight refunds (Reg 261)
- –Delayed baggage claims
- –Package holiday collapses
- –Booking.com no-shows
Telecoms & Broadband
- –Mid-contract price hikes
- –Service outage compensation
- –Impossible cancellations
- –Hidden roaming charges
Retail & E-commerce
- –Refused refunds within 30 days
- –Faulty goods replacement
- –Non-delivery disputes
- –Bait-and-switch pricing
Banking & Finance
- –Unauthorised charges
- –Frozen account disputes
- –Mis-sold products
- –Section 75 card claims
Energy & Utilities
- –Billing errors on direct debit
- –Smart meter disputes
- –Switching obstruction
- –Refunds on credit balances
Subscriptions & Software
- –Dark patterns blocking cancellation
- –Charges after free trial
- –Auto-renewal without consent
- –GDPR data deletion requests
They count on you stopping at level one.
We never stop. Every ignored deadline, every fobbed-off email, every 'we'll look into it' — it's all fuel.
No win, no fee.
File for free. We only take a cut when you win. For repeat fighters, Pro gives you the full arsenal with no success fee.
File cases and let the AI fight for you. We take 10% of what you recover.
You keep 90%. No win, no fee.
- ✓Unlimited case filing
- ✓AI case builder
- ✓Executive escalation
- ✓Regulator submissions
- ✓Case status tracker
For repeat fighters. No success fee — just the flat monthly. Priority escalation, certified mailings, the full toolkit.
- ✓Everything in Free — zero success fee
- ✓Public case tracker (pressure companies)
- ✓Priority escalation queue
- ✓Certified recorded post
- ✓Unlimited evidence uploads
- ✓Multi-case management dashboard
For law firms, consumer groups, and advice charities running high volumes of cases. White-label available.
- ✓Bulk case ingestion API
- ✓White-label case portal
- ✓SLA-backed escalation
- ✓Dedicated case manager
- ✓Custom regulator workflows